Shipping

Please ensure that your shipping address details are correct, as they are used exactly as inputted by yourself when submitting your order.
We are not responsible for orders with incorrect or missing information should they not reach you.

The following delivery times can be used as a guideline:
UK Standard Delivery: You will be charged a shipping cost for each item placed on your order.
This will be dispatched via Standard UK Mail.
We advise that packages usually sent by this method are received within 2-5 working days from dispatch.


Standard Airmail:
You will be charged a shipping cost for each item placed on your order.
Upon entering the shipping country, deliveries will enter the postal system of the country concerned.
It is our experience that goods delivered using this method arrive within 5-7 days of dispatch for European destinations, and within 7-10 days of dispatch for the Rest Of The World.

All values quoted in UK Pound Sterling (£)

UK deliveries
£2.00 For the 1st item
£1.00 For subsequent items that are ordered at the same time

Overseas deliveries

Europe
£3.00 For the 1st item
£1.00 For subsequent items that are ordered at the same time

North America
£3.50 For the 1st item
£1.00 For subsequent items that are ordered at the same time

Rest of The World
£4.00 For the 1st item
£1.00 For subsequent items that are ordered at the same time


Availability
All items are currently IN STOCK unless otherwise indicated.



Unwanted Items
We are happy to exchange unwanted items that are returned to us within 21 days. Please send the items to the address below and enclose a note quoting your order number and specifying with as much detail as possible which items you require in exchange.

We recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

Incorrect, Damaged or Faulty Items
Should you receive any items that you did not order, or that prove to be faulty, you can return them to the following address:



Sangraal Records
PO Box 2484
Marlborough,
Wiltshire,
UK
SN8 3ZN

Please enclose a note quoting your order number and specifying whether you require an exchange or a refund.
All goods that are returned to Sangraal are the responsibility of the customer and you may wish to send goods by registered post. We are not liable for goods that do not reach us.

If you have any questions, please feel free to email us. quoting your order reference number if you have one.